Short answer
A restaurant or café can take orders through its own Telegram bot or Mini App — no aggregator, no commission. The guest opens a link, picks from the menu and pays online — the order goes straight to the kitchen and the courier. A Telegram Mini App costs from 2.5M UZS, launch takes 2–4 weeks.
What's the problem with aggregators
Aggregators bring new customers — that's their value. But when your regulars also order through them every time, you pay a commission on every order, often 20–30%. On top of that:
- The customer's contact stays with the platform — you can't send them an offer or news.
- Menu, prices and presentation depend on the platform's rules.
- Phone and Telegram orders run separately and get mixed up.
A bot doesn't replace the aggregator — it's an extra, commission-free channel for your regulars.
How your own bot works
- The guest opens the bot via a link on Instagram, a QR sticker or a receipt.
- Picks dishes and add-ons from a photo menu and adds them to the cart.
- Chooses delivery or pickup and pays with Click or Payme.
- The order is sent automatically to the kitchen and the courier, and the guest gets status updates.
What's included
- Photo menu, cart and add-ons (sauce, size, drink).
- Online payment via Click and Payme.
- Automatic notifications to the kitchen and courier.
- Admin panel: you change prices, photos and availability yourself.
- Broadcasts for offers and news — the customer base stays yours.
- Multiple branches: each branch sees its own orders.
Chat bot or Mini App?
If the menu is small and most orders are repeats, a simple chat bot (from 1M UZS) is enough. If you need a photo catalog, add-ons and online payment, a Telegram Mini App is the right choice. More: Telegram Mini App development.
How to get started
- Put the menu and prices in one file (Excel is enough).
- Define delivery zones and fees.
- Sign up with Click or Payme — we do the integration.
- After launch, put the link on Instagram, table stickers and receipts.
Full details on the solution for restaurants and cafés: Telegram bot for restaurants and cafés.
FAQ
Do I have to leave aggregators completely?
No. The bot is an extra channel: new guests may still come via the aggregator, while regulars order through your own bot with no commission.
Can I change the menu myself?
Yes, you change prices, photos and availability in the admin panel.
How much does a restaurant bot cost?
A Telegram Mini App is from 2.5M UZS, a simple chat bot is from 1M UZS. The exact price is fixed in the contract depending on menu size and integrations.
